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Shipping Information
Some of my most frequently asked questions are answered below. If you have a specific question, please get in touch.
Do you ship worldwide?
Do you ship worldwide?
Yes, we ship worldwide from our studio in Sydney, Australia. All parcels sent via Australia Post or via couriers and are registered, and international orders are tracked to ensure secure delivery.
When will my order be dispatched?
All photographic prints are custom printed specifically for you, then sent to my studio to be signed, dated, and numbered. Framed fine art prints are dispatched within 21 business days, or delivered to my framer's studio, where they will be completed within 28 business days.
How are the prints packaged?
Unframed prints are carefully handled with white gloves and rolled into a reinforced cardboard tube for protection. Framed prints are securely packaged in a custom-made travel box, which is closed to ensure safe delivery.
How are framed prints shipped?
All framed prints are sent via a courier service. You will receive a tracking number once your order is on its way.
Delivery Estimates (Within Australia)
Please note: These estimates apply once your print has arrived in the studio or is ready to leave the framer’s. All other in-stock items are dispatched within 72 hours of receiving your order.
Standard QLD Delivery: 3 – 7 business days
Standard NSW/ACT Delivery: 4 – 7 business days
Standard VIC Delivery: 5 – 8 business days
Standard WA Delivery: 9 – 13 business days
Standard SA Delivery: 6 – 8 business days
Standard TAS Delivery: 7 – 9 business days
Standard Rural Delivery: 8 – 15 business days
Delivery Estimates (International)
These estimates apply once your print is ready to leave the studio.
UK Delivery: 10 – 21 business days
USA Delivery: 10 – 21 business days
International Remote Areas: 9 – 30 business days
Need your order sooner?
For urgent orders, please contact us , and we’ll do our best to accommodate your request.
Can I track my order?
Yes, once your item has been shipped, you’ll receive a confirmation email with your tracking details and shipping updates from Australia Post.
What if I haven't received email updates for my order?
All emails are sent to the address linked to your PayPal account. Please check there first. If you still can’t find any updates, please contact us, and we’ll assist you promptly.
Do you accept returns?
Please refer to our Returns Policy for more details.
Need further assistance?
For additional information, visit our FAQs or contact us directly—we’re here to help.
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